Terms of Service

Last updated: March 1, 2026

1. Agreement to Terms

By accessing or using the Bluepolar platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. If you do not agree, do not use the Service.

2. Description of Service

Bluepolar provides a security posture management platform for data warehouses. The Service connects to your data warehouse to analyze security configurations, identity management, access controls, and generate security scores with actionable recommendations. The Service is provided by Bluepolar LLC, a New Jersey limited liability company.

3. Account Terms

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use. You must be at least 18 years old to use the Service.

4. Subscription & Billing

Bluepolar offers a free trial period, after which a paid subscription is required for continued access. Subscription fees are billed in advance on a monthly or annual basis depending on your selected plan. You may cancel your subscription at any time; access continues through the end of the current billing period. Refunds are not provided for partial billing periods. We reserve the right to change pricing with 30 days' notice.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
  • Attempt to gain unauthorized access to the Service, other accounts, or any related systems or networks.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Use the Service to transmit malware, viruses, or other harmful code.
  • Resell, sublicense, or redistribute access to the Service without our written consent.

6. Intellectual Property

Bluepolar and its licensors retain all right, title, and interest in and to the Service, including all software, algorithms, interfaces, documentation, and related intellectual property. Nothing in these Terms grants you any ownership rights in the Service. You retain all rights to your data; we claim no ownership over the data you process through the Service.

7. Data & Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the Service, you consent to the practices described in the Privacy Policy.

8. Third-Party Services

The Service integrates with third-party services including data warehouse providers, payment processors, and identity providers. Your use of these third-party services is subject to their respective terms and privacy policies. Bluepolar is not responsible for the availability or conduct of third-party services.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. BLUEPOLAR DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL SECURITY ADVICE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLUEPOLAR LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. BLUEPOLAR'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNTS YOU PAID TO BLUEPOLAR IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Bluepolar LLC and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

12. Termination

We may suspend or terminate your access to the Service at any time for any reason, including for violation of these Terms, with or without notice. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including Disclaimers, Limitation of Liability, and Indemnification) will survive.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in New Jersey.

14. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service prior to the changes taking effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at legal@bluepolar.io.